Your privacy matters to us. This Privacy Policy explains exactly what personal data jilisia collects, why we collect it, how we use it, and the rights you have as a player in the Philippines.
jilisia ("jilisia," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jilisia online gaming platform at jilisia.net (the "Platform"). This Privacy Policy ("Policy") describes how jilisia collects, processes, stores, shares, and protects your personal information in connection with your use of the Platform and all related services.
This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). Where applicable, jilisia also observes internationally recognised data protection principles consistent with those of the DPA.
By registering a jilisia account or using any part of the jilisia Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.
This Policy should be read together with jilisia's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. Capitalised terms not defined in this Policy carry the meanings given to them in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012 and this Policy, jilisia acts as the Personal Information Controller in respect of the personal data it collects from players and visitors to the Platform. jilisia determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
jilisia operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). All data processing activities are conducted in a manner consistent with PAGCOR's regulatory requirements and the NPC's guidelines on data privacy in the gaming industry.
If you have any questions or concerns about how jilisia handles your personal data, please refer to Section 14 (Contact Us) of this Policy for our Data Protection Officer's contact details.
jilisia collects the following categories of personal data from players and Platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, AML compliance, fraud prevention |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Game provision, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud detection, Platform optimisation |
| Usage Data | Pages visited, features used, click patterns, session duration | Analytics, UX improvement, personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
jilisia does not intentionally collect sensitive personal information (as defined under the DPA) unless strictly required for regulatory compliance, such as government-issued ID data collected for KYC purposes. Where sensitive personal information is collected, jilisia applies heightened security and access controls.
jilisia collects personal data through the following means:
jilisia will always inform you at the point of collection what data is being collected and for what purpose, unless an exemption under the DPA applies.
jilisia processes your personal data for the following purposes:
jilisia will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing a separate lawful basis for processing.
Under the Data Privacy Act of 2012, jilisia processes your personal data on the following legal bases:
jilisia does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jilisia may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
jilisia will never share your personal data with third parties for their own commercial marketing purposes without your explicit consent.
jilisia retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, jilisia will securely delete or anonymise your personal data in accordance with its data disposal procedures, unless a longer retention period is required by law.
jilisia implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While jilisia takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your jilisia login credentials confidential and for notifying us immediately of any suspected unauthorised access to your account.
jilisia uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilisia Platform. jilisia does not use cookies to serve third-party advertising or to track your activity across unrelated websites.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilisia:
To exercise any of the above rights, please contact jilisia's Data Protection Officer using the details in Section 14. jilisia will respond to all verified requests within thirty (30) days, or within such extended period as permitted by the DPA where the request is complex or numerous.
Please note that certain rights are subject to limitations under the DPA, particularly where processing is required for compliance with a legal obligation, for the performance of a contract, or for the establishment, exercise, or defence of legal claims.
The jilisia Platform is strictly for persons aged 21 years and above. jilisia does not knowingly collect personal data from individuals under the age of 21. If jilisia becomes aware that personal data has been collected from a minor, it will take immediate steps to delete such data and close the associated account.
If you are a parent or guardian and believe that a minor has registered a jilisia account or provided personal data to jilisia without your consent, please contact us immediately at the details provided in Section 14. jilisia takes the protection of minors from gambling harm extremely seriously and cooperates fully with parents, guardians, and regulatory authorities in such matters.
jilisia enforces age verification through mandatory KYC checks at registration and at the point of first withdrawal. Players who cannot verify their age as 21 or above will have their accounts suspended and any deposits returned.
jilisia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, jilisia will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the jilisia Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you disagree with any changes to this Privacy Policy, you should cease using the jilisia Platform and may request account closure by contacting our support team.
For any questions, concerns, or requests relating to this Privacy Policy or jilisia's data processing practices, please contact our Data Protection Officer:
jilisia Data Protection Officer
Email: [email protected]
General Support: [email protected]
Available: 24 hours a day, 7 days a week
Response Time: Within 30 days of receipt of verified request
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through official Philippine government channels.
jilisia processes all player data in full compliance with the Philippine Data Privacy Act of 2012 and the National Privacy Commission's guidelines — your rights are protected by law.
Every data transmission between your device and jilisia is protected by SSL/TLS encryption. Sensitive data at rest is encrypted with AES-256 — your information stays private.
jilisia has a dedicated Data Protection Officer overseeing all privacy matters. You can reach our DPO directly at any time to exercise your rights or raise a concern.
jilisia never sells, rents, or trades your personal data to third parties for their own marketing. Your data is used only to deliver and improve the jilisia experience.
Access, correct, delete, or port your jilisia data at any time. Opt out of marketing with one click. Your privacy rights are real and enforceable under Philippine law.
In the unlikely event of a data breach, jilisia will notify affected players and the NPC promptly and transparently, in full compliance with the DPA's breach notification requirements.
Now that you know how jilisia protects your privacy, join thousands of Filipino players enjoying safe, fair, and exciting online gaming. GCash deposits, 500+ games, and 24/7 Filipino support — all for players 21 and above.
21+ only. Gambling is addictive. Know when to stop.